FAQ
Will Dealvara ship to me?
No, Dealvara does not offer shipping. All items must be picked up in person from the designated Auction Pickup Center location listed on the auction page.
Where can I Bid?
All bidding takes place online at www.dealvara.com.
Does it cost money to place a bid?
No, it’s free to place a bid. You only pay if you win the item, at which point you’ll be charged the final bid amount plus any additional fees.
Why is there time added to an auction?
If a bid is placed in the final sixty seconds of the auction, three minutes will be added to give other bidders a chance to respond. This “anti-sniping” feature (done at most online auctions) ensures fairness and allows everyone an opportunity to place their best bid.
How does Max Bid work?
Max Bid lets you set the highest amount you’re willing to pay for an item. The system will automatically place bids on your behalf, starting at the lowest increment, and only increase if you are outbid. You’ll never pay more than your Max Bid unless you adjust it.
Can I cancel a bid?
All bids placed in an auction are final and binding. Once a bid has been placed it can’t be reversed. Before placing a bid, you must carefully review all information provided for each lot, including item descriptions, photographs, pick-up days and times, pick-up location, and any additional details provided.
What is QTY and how does that impact my total bid?
Most items are sold as single lots, but some auctions feature items with a quantity (QTY) greater than 1. This typically applies to products like flooring sold by square footage or items sold by the case. It’s important to check the QTY listed on the auction item, as your bid amount will be multiplied by that number. For example, if the QTY is 10 and you place a bid of $5, your total bid cost will be $50 (before fees and taxes).
How do I get the items I won?
After winning an item, you’ll receive an email with pickup details, including the designated Auction Pickup Center location and pickup times.
What do I do if I cannot pickup my item during my pickup days?
If you are unable to pick up your item during the scheduled removal period, you will forfeit your purchase, and no refunds will be issued. We encourage you to make arrangements with a friend or family member to pick up your item on your behalf. They will need your order confirmation to complete the pickup.
How can I get in touch with customer support?
Customer support can be reached at support@dealvara.com
How do I find my item at the pickup location?
Shortly after winning an auction, you’ll receive an email receipt with pick-up information. In that email will be information on where to go pick up your item. At arrival please have receipt and a picture of your item for reference. If you have trouble finding your item the picup manager can assist.
What is your refund policy for auction items?
There are no refunds as all winning bids are Final Sale. Please look at all details in listing before bidding.
Are there auction fees?
Yes, we charge a 15% buyer’s premium which is very common for most auction houses. The buyer’s premium covers essential costs like organizing auctions, marketing items, our freight costs, and providing customer support.
Additionally, applicable sales tax and credit card fees
Can I sell you my items?
Yes, Dealvara buys all types of products and deals.
We buy products ranging from single mixed pallets to full trailer loads. Items containing Health and Beauty, Electronics, Appliances, Garden, Houseware, Seasonal, Food, Building Supplies, furniture, tools, machinery and more.
If you have a Deal for us please inquire by sending an email to
Can you auction my items?
Yes, we can auction your items. (1 pallet minimum, unless its machinery or product of high perceived value.)
Please reach out to Sales@dealvara.com
Where can I see upcoming deals?
You can follow us on Facebook, Instagram, Tiktok, and Dealvara.com
Locations
Current auctions are located in the greater Cincinnati, Ohio area, but we are working on expanding our reach.